Privacy Policy

Last Updated: November 6, 2026

1. Introduction

Donlan Medical (“we,” “our,” or “us”) operates doctordonlan.com, the website of Dr. Justin Donlan, MD, at 145 N Robertson Blvd, Beverly Hills, CA 90211. This Privacy Policy explains what information we collect through doctordonlan.com, how we use it, who we share it with, and the choices you have.

This policy covers doctordonlan.com only. Our other sites, including donlanmedical.com, donlanaesthetics.com, and shop.doctordonlan.com, have their own privacy policies. Medical information you share with us as a patient is confidential and handled separately under California’s Confidentiality of Medical Information Act and other applicable law.

2. Information We Collect

Information you give us

  • Name, email address, phone number, and message when you use our contact or inquiry forms.
  • Your email address if you sign up to receive emails or updates from us.
  • Information you provide if you contact us about speaking, media, or press requests.

Information collected automatically

  • IP address, device and browser type, pages visited, the site that referred you, and similar usage information, collected through cookies and similar technologies described in Section 5.

Please do not send medical information through our website. Our contact form and email are not designed for health information. Please share medical details with us by phone or in person.

3. How We Use Your Information

  • Respond to your questions and requests.
  • Follow up about membership in Dr. Donlan’s practice or other services you ask about.
  • Send marketing emails, only if you opt in.
  • Understand how our website is used and improve it.
  • Measure the effectiveness of our advertising, only if you accept cookies.
  • Comply with legal obligations and protect our rights and the safety of others.

4. How We Share Your Information

We do not sell your personal information for money. We share information only as described here:

  • Service providers that help us run our website and practice, including Squarespace (website hosting and site analytics), HubSpot (forms, contact management, and email), and Font Awesome and Adobe Fonts (website icons and fonts).
  • Analytics and advertising partners, including Google (Google Analytics), HubSpot analytics, and Meta Platforms (the Meta Pixel), only if you accept analytics and advertising cookies. See Section 5.
  • Legal and safety: when required by law, legal process, or to protect our rights, our patients, or others.

Each third party handles information under its own privacy policy.

5. Cookies and Advertising Technologies

When you first visit our site, a cookie banner lets you choose whether to allow analytics and advertising cookies. These cookies are off unless you select “Accept all” or turn them on under “Manage cookies.” You can change your choice at any time using the “Cookie Preferences” button at the bottom of the page. Cookies needed for the site to work are always on.

If you accept, Google, HubSpot, and Meta may collect information about your visit, such as the pages you view and the links you click. They may combine this with information from other websites and apps to measure and deliver advertising. This means these third parties may collect information about your online activities over time and across different websites. We do not set up Google or Meta to collect your name, email address, phone number, or the contents of forms you submit.

You can also block or delete cookies in your browser settings, and you can learn about Meta’s and Google’s ad choices in your account settings with those companies.

6. Do Not Track and Global Privacy Control

Our website does not change its behavior in response to browser “Do Not Track” signals, because there is no common standard for them. However, analytics and advertising cookies stay off unless you opt in through our cookie banner, so if you do not accept them, these tools do not track you on our site.

7. Email Marketing

If you opt in to our emails, we may send health education, practice updates, events, and offers. You can unsubscribe at any time using the link in any email or by contacting us.

8. How Long We Keep Information

We keep form submissions and inquiry records only as long as needed to respond and for reasonable business records. Patient records are kept as required by California law. Analytics data is kept according to the settings of the providers listed above.

9. Data Security

We use reasonable technical and administrative safeguards to protect your information. No website or online system is completely secure, so we cannot guarantee absolute security.

10. Your Rights and Choices

  • Cookies: accept, decline, or change your choice at any time using Cookie Preferences.
  • Emails: unsubscribe at any time.
  • Access, correction, and deletion: you may ask what personal information we hold about you from our website, and ask us to correct or delete it, subject to legal record-keeping requirements.
  • Advertising: you may ask us not to use or share your information for advertising, in addition to declining cookies.
  • California “Shine the Light”: we do not share personal information with third parties for their own direct marketing purposes.

To make a request, contact us using the details below. We will not discriminate against you for exercising your privacy rights.

11. Children

Our website is not intended for anyone under 18, and we do not knowingly collect personal information online from children.

12. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

Donlan Medical
145 N Robertson Blvd
Beverly Hills, CA 90211
Email: contact@doctordonlan.com
Phone: (424) 317-9391

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post changes on this page and update the date at the top.